 |
 |
|
|
|
At WPRG we dont get carried away with
praise, but if you're giving it...we will always take it.
23-07-2004
“We are very happy with the service provided by WPRG. In
an industry where reliability is of paramount importance it is
imperative that trust in one's suppliers is earned, be that suppliers
of products or service. The professional attitude of the management
is refreshing and the quality of the staff is as good as any other
agency and better than most. The best compliment we can pay WPRG
is that when we need staff they are always our first and only
call."
D. Wison - Business Manager–
Budgens
23-07-2004
“Since
using WPRG as a supplier of transport drivers on the 1st June
2004 up till now I have not had one complaint concerning the staff
that I have been supplied with or the support that goes hand in
hand with said staff
The drivers that I have been supplied with have been competent
in their driving skills and have had the right attitude to match
any work that they have so far been asked to carry out”
So far all our needs have been met on time and by the right person
and I have no reason to think that it will be any different in
the future if the service level that we have so far received from
WPRG continues"
H. Watts
- Assistant Transport Manager– Barts
04-08-04
“WPRG have extremely experienced managers and staff. They
are enthusiastic and understand the value of customer service.
I have been using their services since their startup and would
be happy to recommend them”
P. Millington - Director –
GWS
13-08-04
“I have been very satisfied with the level of service provided
by WPRG. The quality of the staff I use has been very good. They
are always on time and reliable. The response from the office
is also very good and always willing to help”
Barry Cutting - Branch Manager
- Lynx Express
09-01-06
“I would like to thank you and your colleagues at WPRG
for the excellent service you have provided us with over the last
two years.
The grounds maintenance staff you have supplied over the past
year have been very impressive. The fact that most of the operatives
you provided have now been with us for over a year now, speaks
for itself.
We have found that the grounds maintenance staff supplied have
a sound GM knowledge and aware of the high standards we expect
from them whilst they represent us on site.
I have been particularly impressed with the flexibility we have
come to expect as standard for your staff. Absenteeism is non
existent as is poor punctuality. Of the many agencies we use,
we have found that WPRG's staff/operatives are second to none.
I believe that one of the main factors for this sucess is your
customer care policy, ensuring that we are always satisfied with
the operatives you provide. This not only includes delivering
the operative on site on the first day and running through induction
procedures. But also regular site visits and being involved in
the work that we undertake
The service we provide has greatly improved over the last two
years taking on new areas of work with continued performance improvements.
These improvements in service has been clearly reflected in our
resident satisfaction surveys by year on year recorded raised
resident satisfaction with the services we provide.
We are now in the fortunate position to undertake all of the grounds
maintenance on behalf of our local borough councils housing department.
Had it not been for the continued improvements stated above, this
would not have been possible.
This improvement I believe is a result of using WPRG on our GM
and caretaking contracts.
I thank you for helping us towards our mission to be one of the
best housing services in London.”
N. Willoughby- Ascham Homes
26-09-06
“I
just wanted to thank you for your help in our recent search for
a sales & marketing Executive.
We interviewed a mix of candidates and in the end had a very difficult
decision to make as the two final candidates were both excellent.
I appreciated your professional approach and willingness to discuss
all aspects of the interview process.
It is often a meaningless rhetoric that a company is customer
focussed, in your case it was genuine.
thank you once again.”
Stephen Small- Steadfast
Corporation Limited |
|
|
